Restaurant Manager

We are looking for a Female Restaurant Manager who will direct the overall operation of an assigned restaurant to maximize performance, profitability, and return on investment by creating a positive and productive work environment and ensuring superior guest service and compliance with quality and operational standards. The restaurant manager will be responsible for driving Brand and value initiatives, concepts performance, and the development of people. 

Service management

Ensures the highest level of guest satisfaction by providing within standards quality guest services and amenities

Creating a good base service knowledge throughout the team, before specializing on individual strength

Product focused training

Educational: training the staff but also management to maintain an educational and interesting training

Develop and communicate a unique service style with the service team

Training

Training manuals, bar manual, cocktail manuals

Bar training

Management training / Inclusive of management training manuals

Training for service flow in bar and lounge areas

Management:

Development and implementation if the Strategic Plan, Marketing Plan, Budget and Goals Program to ensure on an on-going basis optimum guest satisfaction, sales potential, and profitability

Build a strong management team with a good foundation

Fosters the development of a positive work environment for all employees. Mentors all levels of employees through formal and informal meetings, discussions and performance feedback 

Works effectively with staff to address cultural and/or work environment issues to affect positive employee and guest experiences

Following up on training, debrief every training session that was held by the management trainees and work on improvement

Weekly bar training: Management must be capable to work with the bar on inventory and cocktail creation

Constant updates of drinks, seasonal focus

Quality control: constant checks, quality product, quality service

Follow up

 Daily Briefings with Management Team

 Observation and further development of service skill and level

 Work on team appraisals and development plans with the HR department

 Implement all Standards and Procedures

 Analyze item sales with the team and work on improvements

Works with Chief Accountant/ Financial Controller in the preparation and management of the Restaurant’s budget. 

General maintenance of venues