Restaurant Manager

A new fine dining Italian restaurant is looking for a devoted Restaurant Manager who is experienced in Italian cuisine to be in command of the restaurant and bar following the owner’s vision. The successful candidate will employ their managerial skills in order to play a critical role in maintaining and enhancing our customers’ satisfaction.

RESPONSIBILITIES:

• Overseeing the daily operation of the restaurant, ensuring that all sequences of service are followed and will be demonstrated by team members
• Recruitment of service team
• Training associates to the highest standard of service and assess performance, developing all staff for future advancement.
• Prepare staff schedules, which allow for appropriate service while controlling labour costs and overtime.
• Promote good public relations and handle complaints or concerns of guests
• Implementation of sequences of service, opening and closing checklist
• Organizing schedule, keeping track of employee’s hours.
• Develop and maintain an elegantly appointed environment, with superior staff, dedicated to an attentive, distinctive experience for all dining periods
• Creation of wine list and cocktail menu
• Controlling operational cost, reduce costs, find new ways of maximising revenue
• Ensure that the front of house remain in good and safe condition for guests and staff
• Responsible of stock management/inventory, be able to calculate and control beverage cost, calculate food cost, budget, and control expenses
• Work in co-operation with the Chef and Sous-chef to ensure top quality and fair prices and to see that below standards items are never accepted or served.
• Communicate with the Chef to discuss menu, marketing strategies and guest’s comments and concerns
• Supervising and controlling management of linen and breakage
• Responsible for end-of-day cash-up
• Writing end-of-day report
• Have working knowledge of Profit and Loss statements.
• Coordinating front and back of house operation
• Interacting and creating relation with customers
• Collecting feedback and handling complaint
• Keep a positive and professional approach with customers and co-workers

WORKING HOURS

• 4pm - 12am, 8 hours shift or split shift
• 1 day off per week
• 2 month probation