Training Manager

HUFR

City: Ho Chi Minh City
Salary: Up to 35.000.000 VND

Vision & Values Fully understand and embrace Six Senses company vision and values and its application in all tasks associated with the host’s duty. Adhere to all Six Senses brand s...

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Job Description

Vision & Values

Fully understand and embrace Six Senses company vision and values and its application in all tasks associated with the host’s duty.
Adhere to all Six Senses brand standards ensuring successful communication across all levels of the operation.

General

Identify training and development needs within the resort through training needs analysis, appraisal schemes and regular consultation with other managers.
Design and development programs based on the resort's needs; ensure that statutory training requirements are met.
Prepare a training plan for the resort (quarterly/annual) based on systematic research and needs analysis.
Build up a team of departmental trainers for every section and drive and monitor/supervise operational training.
Plan, develop and organize training sessions and produce appropriate training materials for in-house courses.
Manage the delivery of training and development programs and deliver training in a manner that is easily understandable to trainees and in a way that motivates them.
Monitor and review the progress of trainees by using questionnaires and by having discussions with managers .
Continually amend the training and development programs as necessary, in order to adapt to the changes that occur in the work environment .
Help hosts such as line managers and departmental trainers to solve specific training problems either on a one-to-one basis or in groups.
Keep up to date with developments in training by reading relevant journals, going to meetings and attending courses.
Use technology such as computers to produce some of the training materials.
Organize and liaise with Department Heads concerning new employee orientation and induction.
Implement and follow up on training activities.
Maintain and update all training records, reports.
Provide updated information on relevant external courses for hosts.
Arrange training programs for trainees from local and overseas hotel schools.
Work closely with Departments Heads and Assistant HR Manager to get feedback and monitor thevtraining progress.
Assist senior management in developing training concepts for management levels.
Respect and ensure uncompromised care for the environment.
Complete any other duty assigned to them by their manager/supervisor.
Arrive on time in full uniform in accordance with the company grooming guideline.

Job Benefits

Host accommodation.
Bonus up to 13th and 14th month (based on business situation).
Duty meals.
Social & Accident Insurance.
Participate in statutory insurances at 100% salary rate.
Participate in Training Programs of the Company.
Opportunities to develop career further in luxury hospitality segment.
5 complimentary nights at Six Senses resorts after 12 months of employment.

Job Requirements

Qualifications:

Diploma or degree from a recognized catering institute or university.
Certificate in training or coaching.

Work Experience:

Three or more years progressive managerial experience in a luxury lifestyle brand.
Any equivalent combination of experience and training that provides the required knowledge, skills, and abilities is acceptable.

Technical Skills:

Good knowledge of hotel operations.
Good general education with special industrial training in various departments of a Hotel.
Giving full attention to what other people are saying, taking time to understand the points being made.
Motivating, developing and directing people as they work.
Identifying the best people for the job
Understanding work related documents.
Bringing other together and trying to reconcile differences.
Managing one’s time and the time of others.
Being aware of others’ reactions and understanding why they react as they do.
Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Good Microsoft Office skills required.
English with the ability to communicate clearly in the local dialect
Knowledge and abilities in other languages would be beneficial.
Communicating effectively in writing as appropriate.

Remarks

Standard workweek is Monday through Saturday from 8:00 am to 5:00 pm. Host expected and required to work weekends as needed and evenings as needed to successfully execute role.
This is not an exhaustive list of responsibilities. Job descriptions are dynamic and change depending on organizational requirements. Employee performance is measured directly against the job responsibilities.