Sales Administrator

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City: Ho Chi Minh City
Salary: Up to 18.000.000 VND

Order Processing: Manage incoming customer orders via email, chat, and phone. Ensure all orders are accurately entered into the system and processed for delivery. Customer Communic...

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Job Description

Order Processing: Manage incoming customer orders via email, chat, and phone. Ensure all orders are accurately entered into the system and processed for delivery.
Customer Communication: Respond to customer inquiries, provide product availability updates, and coordinate delivery timelines.
Sales Documentation: Prepare and process sales contracts, delivery notes, and purchase orders. Ensure all documentation is properly filed and maintained.
Daily Office Administration: Handle daily administrative tasks, including managing correspondence, organizing company documents, and scheduling meetings. Prepare and organize events, with the possibility of traveling to manage logistics and event execution.
Logistics Coordination: Coordinate with shipping company to ensure the correct documentation is attached to all shipments.
Inventory Management: Assist with monthly stock checks of tea products and packaging supplies. Update inventory levels in collaboration with the logistics team.
Invoicing and Payments: Support the finance team by ensuring timely invoicing and tracking of payments once goods are delivered to customers.
CRM & Misa: Maintain accurate records of customer information, sales orders, and interactions in the CRM system. Experience with Misa accounting software is highly valued, but fast learners are encouraged to apply.
Reporting: Assist in generating weekly and monthly sales reports to help track progress against sales targets.

Job Benefits

Performance Bonuses
Career Growth Opportunities
Supportive Work Environment
14 Days Paid Leave
Health Insurance
Flexible Work Arrangements

Job Requirements

Education: Bachelor’s degree in business administration or a related field.
Experience: Minimum of 2 years in a sales administration or related role.
Skills: Strong organizational skills, attention to detail, and proficiency in Microsoft Office (Excel, Word). Experience with Misa accounting software is a plus, but candidates with a willingness to learn quickly are also welcome.
Adaptability: Must be flexible and enjoy taking on new challenges in a small company environment.
Communication: Excellent verbal and written communication skills in both Vietnamese and English.
Team Player: Ability to collaborate across teams and work in a fast-paced environment.