Sales Administrator

Support to manage product inventory (30%)

• Establish and maintain product inventory in the markets assigned by the Company.
• Manage and maintain par stock levels through all warehouses nationwide.
• Notify the Sales team of any possible stock outs before it happens so that they can arrange their work accordingly.
• Liaise with the production team to be aware of any potential issues at the Distillery that would affect stock levels.

Support to ensure orders are handled correctly and delivered in a timely manner (50%)

• Process orders via email and phone
• Verify orders, contact customers by phone or email to answer queries and obtain missing information.
• Ensure order departure from the warehouse and delivery arrival in a timely manner.
• Notify the Sales team in case of any late or missed deliveries in a timely manner.
• Liaise with Sales and Accounting teams to monitor payments and ensure that proper invoices are promptly issued to the client.
• Create weekly and monthly sales reports, separated by region and by SKU for both volume and revenue.

Support to maintain positive business relationships to ensure future sales (10%)

• Directing feedback from customers to relevant departments.
• Maintaining and updating sales and customer records.
• Constantly learn about craft spirits and sample our company's products.

Other tasks assigned by the supervisor (10%)