Restaurant Manager

THE ROLE: 

The Restaurant Manager is responsible for overseeing the restaurant's daily operations, ensuring high standards of food quality, service excellence, and the overall guest experience. This role involves managing staff, controlling costs, maintaining brand standards, and driving business performance in alignment with P’Ti Saigon’s values.

Responsibilities:

• Oversee daily restaurant operations to ensure smooth and efficient service.
• Manage, train, motivate, and supervise restaurant staff.
• Ensure excellent customer service and handle guest feedback or complaints professionally.
• Maintain quality standards for food, beverage, hygiene, and safety.
• Monitor inventory, ordering, and cost control to optimize profitability.
• Develop staff schedules and manage labor costs effectively.
• Ensure compliance with company policies, procedures, and local regulations.
• Collaborate with the kitchen and management teams to improve service and operations.
• Prepare operational reports and provide regular updates to management.