Venue Manager
- Thành Phố
- Thành phố Hồ Chí Minh
- Lương
- Lương lên đến 25.000.000 VND
Business Operations - Oversee all departments operations (kitchen, floor and bar) - Manage daily team briefings and service flow - Support customer resolution and team motivation....
Xem thêmMô tả công việc
Business Operations
- Oversee all departments operations (kitchen, floor and bar)
- Manage daily team briefings and service flow
- Support customer resolution and team motivation.
- Handle customer issues professionally during service
- Supervise quality during peak hours to maintain consistency
Cost & Inventory Control
- Monitor bar/kitchen inventory and assist with restocking
- Place purchase orders provided by each department, assure product arrive on time and with the quality
expected and keep track of the delivery note
- Track sales, waste, and ensure responsible consumption
- Monitor usage, avoid unnecessary waste
- Submit basic cost reports and loss notes if needed
Team Support
- Lead by example and support FOH & bar staff when needed
- Help coordinate scheduling and shift planning
- Mentor junior staff, foster positive work environment
- Create staff schedule and shift assignments• Support recruitment and on-the-job training
- Foster team morale and professionalism
- Conduct basic monthly performance reviews
Reporting & SOP
- Ensure the closing checklist is signed off and logs updated
- Submit weekly report to the owner/operations team
- Help improve service or operation SOPs
Phúc lợi
- Professional environment
- Training in Western/Mediterranean cuisine and wines
- Possibilities to develop your career
- 2 days off per week and 12 days of paid leave per year
- Paid extra hours
- Staff meals provided during shift, day off arranged by schedule
- Priority promotion to full-time Operations Manager if performance is
met
- Parking fee covered by the venue
Yêu cầu công việc
• Minimum 2 year experience in supervisory or lead role in F&B
• Strong communication and team coordination skills
• Experience in purchasing and admin restaurant tasks
• Understanding of cost and scheduling control
• High responsibility and willingness to support in operations
• Can work evenings, weekends, and lead by example
• Good English skills and upselling strategies is a plus