Rooms Division Manager Salary & Job Description in Hospitality

Salary by city

Based on real job postings on Hufr.

Da Nang

Lower range: 10.000.000 VND/month
Typical: 18.800.000 VND/month
Upper range: 35.000.000 VND/month

Hanoi

Lower range: 10.000.000 VND/month
Typical: 21.000.000 VND/month
Upper range: 40.000.000 VND/month

Ho Chi Minh City

Lower range: 10.800.000 VND/month
Typical: 20.500.000 VND/month
Upper range: 35.000.000 VND/month

Also available in Vietnamese

Description

The Rooms Division Manager oversees front office, housekeeping, and guest services departments in a hotel or resort, ensuring smooth check-in/check-out, room readiness, and guest satisfaction throughout the stay.

Responsibilities

Oversee front office, housekeeping, and concierge operations.
Monitor occupancy, room status, and guest satisfaction scores.
Resolve escalated guest issues and service recovery.
Manage staffing, training, and scheduling across rooms division teams.
Coordinate with sales and reservations on inventory and rates.

Requirements

5+ years of front office or housekeeping leadership experience. Strong knowledge of property management systems (PMS). Excellent problem-solving and guest recovery skills.

Benefits

Competitive salary, service charge, health insurance, staff accommodation support at select properties, and growth opportunities into Hotel Manager roles.

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Rooms Division Manager Salary in Vietnam